FAQS

We offer free USA and International Shipping with tracking. There is NO shipping cost

When your items are shipped out, you should receive an automatic notification via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, no worries. Contact us and our support team will help you track your order.

If you want to change your shipping address, please email us within 24 hours of purchase. Once your order is processed by our shipping team, we cannot edit your shipping details. Please double check your shipping address before confirming your purchase.

You can be absolutely sure that all purchases here are safe and secure.

Our return policy lasts 30 days since purchase.
We will accept any returns for all undamaged items within 30 days to guarantee customer expectations and ensure the satisfaction of your purchases.
We are confident our premium curated product selection will meet or exceed your expectations but if you want to make a return, please contact our support team at info@i1204.com and we will respond within 24 hours to assist with the process.

You can cancel your order within 24 hours of purchase. If you change your mind within 24 hours, please email and we will refund your order.

We will make it up to you! If you discover a flaw or fault in your item, please email us within the first 7 days of receiving that item and we will send you a free replacement.

Our shower chair is designed in collaboration with licensed physical therapists to ensure maximum safety and comfort for seniors. It features:
Non-slip rubber tips to prevent accidents
Adjustable height for personalized fit
Ergonomic design to reduce strain on joints
"As a physical therapist, I recommend this bath chair for its stability and ease of use, especially for patients recovering from hip or knee surgery."
– Dr. Emily Carter, PT, DPT

The shower chair supports up to 400 lbs, making it suitable for most users. Its heavy-duty frame is made from rust-proof aluminum, ensuring durability even in wet environments.

Yes! The bath chair requires no tools for assembly and can be set up in less than 5 minutes. Simply adjust the legs to your desired height, and you're ready to use it.
"My patients love how easy it is to install. It’s a great solution for caregivers who need a hassle-free setup."
– Dr. Emily Carter, PT, DPT

Absolutely! The bath chair is designed to fit both standard shower stalls and bathtubs. Its compact design ensures it doesn’t take up too much space, while the anti-slip feet provide stability on any surface.

Yes, the bath chair is ideal for individuals with limited mobility. Its wide seat and armrests provide extra support, and the backrest offers additional stability for users who need it.
"I often recommend this bath chair to patients with mobility challenges. It’s a game-changer for maintaining independence in the bathroom."
– Dr. Emily Carter, PT, DPT

The bath chair is easy to clean with just soap and water. Its rust-proof materials ensure long-lasting use, even in humid environments. For best results, wipe it down after each use to prevent soap buildup.

We stand by our product with a 30-day money-back guarantee. If you’re not completely satisfied, simply contact us for a full refund – no questions asked.